I-team ye-product iyinhlangano elikhulu ye-start-up ye-start-up. Uma i-organization ibhizinisi lokuphumula futhi i-self-sustainable ngaphandle kokufinyelela kokufinyelela kokufinyelela, kufuneka ukugcina isivinini sokuphumelela kanye nesikhathi esifanayo sokuthuthukiswa kwezinkqubo zayo zokusebenza ukuze zihlanganise ukukhula - izivumelwano ezininzi zihlanganisa emzimbeni yama-product managers.
U-Pearce Dolan wahlanganyela ngezimo ezimbini. Kwi-digital banking platform Revolut, wahlanganyela njenge-dealed product manager yokuqala yama-brand futhi wahlanganyela izici ezifana ne-factor-splitting functionalities kanye ne-GIF payments ngaphambi kokuphuma kwama-standard e-fintech. Ngokuye u-Head of Product e-payroll kanye ne-HR service provider Deel, lapho wahlanganyela iqembu le-product enikezela i-global HR platform eminyakeni eminyakeni eminyakeni angu-1-2 eminyakeni.
I-Experience yayo inikeza iziphakamiso eminingi ekuthuthukiseni imikhiqizo amabhizinisi asebenza nokuthuthukisa futhi ukugcina imithombo ngokusebenzisa ukukhula okusheshayo.
From Technology Enthusiast to Product Leader
Ukuphendula ubuchwepheshe ku-product leaderNjengoba umdla,I-Pierce DolanNgithanda ukukhiqiza ubuchwepheshe ngenkathi abacwaningi wahlala ukusetshenziswa. "Uma ubudala, ngithenga izikhwama zobuchwepheshe kanye nokufunda izikhwama zokuphepha," ungacabanga. "I-Ambition yam ngosuku lokusebenza kumakhasimende zobuchwepheshe futhi inikeza kwabo ukucubungula indlela yokwenza imikhiqizo engcono ehlabathini."
Nangona wahlala e-England, umndeni wayo wahlala eHong Kong lapho wama-10, bese e-Dubai eminyakeni eminyakeni elizayo. Uyazi ukuthi ngeli xesha, kodwa lezi zimo zangaphandle zangaphakathi ziye zibonakalayo lapho kube isikhathi yokukhiqiza imikhiqizo ye-publishers emhlabeni wonke.
“Ukuvela kweminyaka yama-formative emazwe ngamazwe ngempumelelo ukubukeka kwelizwe yami,” Dolan ibonisa. “Ndiya, lokhu kuyinto lapho ndingathanda kakhulu – emazwe ngamazwe.”
Ngaphezu kwalokho, ufundisa isayensi yekhompyutha kanye ne-business management ku-King's College London, ukhangela ukusebenza njenge-engineer ngaphambi kokuguqulwa ku-management ye-product.
Kodwa lapho ithuba lokufika ngokushesha, wahlala.
Ukukhishwa kwe-Digital Banking Services ye-Revolut
Uma uDolan wahlala ku-Revolut njenge-employee ye-250 yayo, le nkampani yasungula ukwandisa imikhiqizo yayo ngaphezu kwenkonzo ye-currency exchange yayo.
Kuyinto umphathiswa owenziwe kwabasebenzi ngexesha elide: Nakuba izimboni ezidlulileyo ziye zitholele umsebenzi ngenxa yokufuneka, uDolan yaba umphathiswa wokukhiqiza wokuqala wabasebenzi. Uqhutshwa kwe-sprint yokuqala yebhizinisi, uqhutshwa kwe-A/B yokuqala, uqhutshwa kwezinqubo ze-customer interview – uye ngokuvamile wahlala inkcubeko wonke umkhiqizo.
Umphumela wama Speed.
Ngokusho ibhizinisi yama-banking ezivamile ngenxa ye-cycles yayo yokuthuthukiswa okusheshayo, i-bureaucratic, i-speed iyona i-avantage ye-Revolut. Ngokwenza lokhu, i-Dolan ibekwe ekwenzeni izinhlelo ezivumela inkampani ukuhlangabezana ngokushesha kunama-competitors, kuhlanganise izinhlelo ze-approval ezincinane, izimpendulo ze-customer-feedback, kanye nezinhlelo zokusebenza zokusebenza okusheshayo ezivela izimpendulo eminyakeni kunokuba eminyakeni.
Umphumela umphumela we-settle of features that redefined what users expected from financial applications:
- I-Bill-splitting functionality, okwenza ukusabalalisa kwezimali ngokushesha
- Izincazelo ze-payment ezahlukile, ukunciphisa isicelo se-banking details
- Izimali ze-QR code, ezivela ngaphambi kokuphumelela kakhulu eYurophu
- I-Group ne-username-based payments, ukunciphisa i-transactions
Kodwa omunye ingcindezi kakhulu ye-Dolan, futhi omnye owaza imiphumela ye-riple emhlabeni wonke, i-GIF ye-payment - umkhakha wokuqala wama-industry enikezela ukuxhuma okuhlobene kwama-transactions yemali.
“I-Ideya kwangena kwangena emzimbeni eLondon,” Dolan wathi. “Ngingumfana ama-doodles!”
I-Function yasungulwa eminyakeni ezimbili kuphela, futhi ekubunjweni, uDolan neqela wakhe wabhala ukwanda kwama-payment frequency futhi i-a-third of all payments was sent with a GIF. Ngemva kokufinyelela nokufinyelela ngokubanzi, i-Function yasungulwa ngemva kwe-payment platforms ezinkulu emhlabeni wonke.
Phakathi neminyaka eminyakeni angu-2,5, ngokuvamile ngenxa ye-innovations ye-Dolan kanye nokushintshwa kwe-development ye-product, isakhiwo se-Revolut yabasebenzisi wama-3.5 million kuya ku-10 million. I-revenue yayo yakhiwa kabili, ukufinyelela kwegama le-decacorn nge-value ngama-$10 billion (umthamo owaqala ku-$45 billion).
Ukwakhiwa kwe-Global Team at Part
Umthamo weDolan elilandelayo wamaDieG, inkampani ye-SaaS enikeza amabhizinisi emhlabeni wonke ukukhuthaza, ukulawula kanye nokutholisa izigidi emhlabeni wonke - umthamo owenziwe ngokuvamile ngokushesha ngokuvumelana nezinsizakalo ezivela.
Ukulungiswa kwe-Dolan njenge-employee ye-20 ye-brand, isakhiwo se-infrastructure esiyingqayizivele: "Wama-mi, umklami wokuqala wabona ku-Reddit, i-CTO, ama-engineers ezine, futhi akukho i-QA."
Ukulungiselela ukucubungula kwe-Dolan kanye ne-team yayo. Uma imikhiqizo ye-Revolut yakhula ngokushesha, i-Deg's yakhelwe ngokuvamile emangalisayo emzimbeni yayo. "Ikulungiselelo yakhelwe ukucubungula kwe-hyper-execution," uDolan wathi. "Sihlala ngokushesha futhi zihlala izinto. Ngokuvamile. Sihlala izinto ngezikhathi ezinguqile ngokushesha, sishintshele ekukhiqizeni ngaphandle kwe-QA, futhi sishintshele indawo izikhathi eziningi ngosuku."
Ukuphendula inkinga entsha ngokuvumelana ne-Deiel njengesifinyelela ukuthi i-plattform ye-HR ye-global kufanele yenzelwe ukusuka kwangaphakathi. I-Speed ayikho kuphela isizukulwane; kuyinto ebalulekile ekuphumeni kwe-organisation.
I-Deiel yasungulwa inkqubo yokuqala ye-human resource information system (HRIS) ehlabathini ngenyanga ezingu-6 kuphela - inqubo eyenza ama-competitors ngokuvamile iminyaka angu-1-2.
Ngokusekelwe kuleli ngempumelelo, i-Dolan wathola ukuthuthukiswa okusheshayo nokuthuthukiswa kwezinye izici ezinzima ezifana:
- I-Global Immigration Services, i-Aid ye-Migrant Workers Ukuvikelwa kwe-Visa
- I-Employer of Record, inkonzo enikeza abasebenzi kumakhasimende ezivela kumazwe ezingenamakhasimende ezingenamakhemikhali
- Umthengisi we-record, isixazululo se-industry-first ne-compliance controls eyenziwe ngempumelelo, okukhuthaza abasebenzi kusuka ku-risk kanye nokuvumela ukuba abalandele futhi abalandele abathengisi emhlabeni wonke
Ngenxa yalokho, part became the
Nangona le nophuhliso esishintshayo iveza izinzuzo ze-speed kanye ne-feature development, i-Dolan ibonise ukunakekelwa kwe-adaptation ye-product strategy yakho ngokushesha.
Ngo-Dieel, isibonelo, uDolan waqala ukunikezela i-strategy ye-high-level njengoba u-fine-tuned its vision for the product org. Nakuba ukucindezeleka okuzenzakalelayo kanye ne-break-neck isivinini zikhuthaza i-Dieel kuya ku-success yokuqala, akuyona isebenzo esisebenzayo ngesilinganiso. Lokhu kubalulekile ukuguqulwa kusuka ku-product monolithic kuya ku-teams ezizodwa – okungenani, ukuguqulwa kusuka ku-a single product team working on one platform kuya ku-multiple teams focusing on different verticals.
"Uma zonke izigaba zokuhamba kubalulekile ukufinyelela kanye nokuhambisana," Dolan ibonisa.
Okuzenzakalelayo: Okuzenzakalelayo Okuzenzakalelayo Okuzenzakalelayo Okuzenzakalelayo Okuzenzakalelayo Okuzenzakalelayo
Ukuphumula indlela ephilayo yokufinyelela imikhiqizo ephelele
Ukuphumelela kwe-Pearce Dolan kubonisa ukuthi izinhlangano ezihlabathi zangaphakathi nezinhlangano ezinhle noma nezinsizakalo ezininzi. Ngaphandle kwalokho, inani elikhulu lokukhula okuphumelela kwe-Revolut ne-Deiel kungatholakala ekusebenzeni kwe-Dolan ekufundeni isisekelo esiyingqayizivele yokukhiqiza imikhiqizo ngokushesha, ukunikezela ngesivinini sokusebenza kuneziphuzo, nokudala izinhlelo ezihlabathi ezihlabathi ngokuvamile ngokuvamile.
Umphathi we-product abacwaningi we-balancing act wahlala isisekelo sokukhula okuqhubekayo esithathwe kunoma iyiphi isakhiwo se-product noma isakhiwo se-market. Lokhu kuyinto esithathwe isakhiwo se-product e-high-growth companies – futhi lokhu kungenzeka ukuthi uDolan uye wathonywa emhlabeni wonke.
