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Tired of Broken Chatbots? This AI Upgrade Fixes Everything

by Ritesh ModiMay 5th, 2025
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Function calling enables AI models to identify when to use external tools and how to format the data properly, transforming AI from just talking about tasks to actually performing them. Whether you're using standard OpenAI or Azure OpenAI, the core concept remains the same, though implementation differs in client initialization, authentication, and deployment reference. OpenAI offers simpler access for individuals and small teams, while Azure OpenAI provides enterprise-grade security and Microsoft ecosystem integration, requiring more configuration but delivering enhanced data governance.

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Ever been stuck talking to someone who just doesn't get what you're asking for? Like when you tell your friend you need a ride to the airport at 6 AM, and they start telling you about their favorite airport restaurants instead? That's basically what programming was like before function calling.

❓ What Is Function Calling?

Function calling is when an AI understands that it needs to use an external tool or service to complete a task. It's like having a smart assistant who not only understands what you want but knows when to pull out their phone to check the weather, look up directions, or call a taxi.


In technical terms, function calling lets AI models identify when to use specific functions, what parameters to pass, and how to format the data properly - all from natural language instructions.

🕰️ The Dark Ages: Before Function Calling

Before function calling, things were... messy. If you wanted an AI to use external tools, you had two equally frustrating options:


  1. Train the AI to generate exact API calls (which often went wrong)

  2. Write complex code to parse AI responses and extract parameters


It's like trying to teach someone a dance by describing the moves in words instead of showing them. You'd say something like, "I need weather data for New York" and the AI would respond with text about the weather, not the actual data you needed.


I remember building a chatbot that was supposed to book restaurant reservations. Without function calling, it would happily tell users, "I've booked your table!" without actually connecting to any booking system. Users showed up to restaurants only to find no reservation existed. Not great.

🔑 Why Function Calling Matters

Function calling bridges the gap between human language and computer systems. It matters because:


  1. It's more reliable - the AI structures data exactly as functions need it

  2. It's more capable - an AI can access real-time data, control devices, or run calculations

  3. It's more natural - users can make requests in plain language


Think of function calling as giving an AI access to a toolbox. Before, it could only talk about hammers. Now it can pick one up and actually drive a nail.

🧩 A Simple Way to Think About It

Imagine you're at a coffee shop. When you say, "I'd like a medium latte with oat milk," you're essentially "function calling" the barista.

The function might look like:


make_coffee(size="medium", drink_type="latte", milk="oat")


The barista knows to:


  1. Identify the function needed (make a drink)

  2. Extract the parameters (size, type, milk choice)

  3. Execute the function (make the coffee)

  4. Return the result (your drink)


Without function calling, you'd get a response like: "A medium latte with oat milk sounds delicious!" but no actual coffee. Hope you get the idea !


⚙️ The Core Mechanics Behind Function Calling

At its heart, function calling works because of several technical innovations working together:


  1. Structured Function Definitions: When you define functions for an AI model to use, you provide a clear schema that includes the function name, description, and parameter specifications with their types and requirements. This JSON schema helps the model understand not just what the function does, but exactly what information it needs to execute properly.


  2. Intent Recognition: The AI model analyzes user input to determine when a function should be called. Modern models like GPT-4 can recognize when a user's request could be satisfied by calling an external function, even when the user doesn't explicitly ask for it.


  3. Parameter Extraction: The model identifies and extracts relevant parameters from natural language, converting them into the structured format required by the function. For example, when someone asks about Microsoft stock, the model knows to extract "MSFT" as the ticker parameter.


  4. Response Formatting: After a function executes, the model receives the result and incorporates it into a natural language response, creating a seamless experience for the user.


  5. Context Awareness: The model maintains context throughout the conversation, allowing it to use previous function calls and responses to inform new function calls.

🏗️ Scaffolding Code for Function Calling

Here's a template you can use to get started with function calling using the OpenAI API:


from openai import OpenAI
import json

# Initialize the client
client = OpenAI()

# Define your functions
functions = [
    {
        "type": "function",
        "function": {
            "name": "your_function_name",
            "description": "Description of what this function does",
            "parameters": {
                "type": "object",
                "properties": {
                    "param1": {
                        "type": "string",
                        "description": "Description of parameter 1"
                    },
                    "param2": {
                        "type": "integer",
                        "description": "Description of parameter 2"
                    }
                },
                "required": ["param1"]
            }
        }
    }
]

# Your actual implementation of the function
def your_function_name(param1, param2=None):
    # Your code here
    result = f"Did something with {param1}"
    if param2:
        result += f" and {param2}"
    return result

# Process messages and handle function calls
def process_with_function_calling(messages):
    # Get response from the model
    response = client.chat.completions.create(
        model="gpt-4o",
        messages=messages,
        tools=functions,
        tool_choice="auto"
    )
    
    response_message = response.choices[0].message
    
    # Check if the model wants to call a function
    if response_message.tool_calls:
        # Append the model's response to messages
        messages.append(response_message)
        
        # Process each function call
        for tool_call in response_message.tool_calls:
            function_name = tool_call.function.name
            function_args = json.loads(tool_call.function.arguments)
            
            # Call the function
            if function_name == "your_function_name":
                function_response = your_function_name(
                    function_args.get("param1"),
                    function_args.get("param2")
                )
                
                # Append the function response to messages
                messages.append({
                    "role": "tool",
                    "tool_call_id": tool_call.id,
                    "name": function_name,
                    "content": function_response
                })
        
        # Get a new response from the model
        second_response = client.chat.completions.create(
            model="gpt-4o",
            messages=messages
        )
        
        return second_response.choices[0].message.content
    
    return response_message.content

# Example usage
messages = [{"role": "user", "content": "Your user query here"}]
result = process_with_function_calling(messages)
print(result)


☀️ A Working Example: Weather Checker

Let's put this into practice with a simple weather checking function using Azure OpenAI:




from openai import AzureOpenAI
import json
import requests


# Initialize the Azure OpenAI client
client = AzureOpenAI(
    api_key="your key",  
    api_version="2024-10-21",  # Make sure to use a version that supports function calling
    azure_endpoint="your endpoint"
)


# Define the weather function
weather_functions = [
    {
        "type": "function",
        "function": {
            "name": "get_weather",
            "description": "Get current weather for a location",
            "parameters": {
                "type": "object",
                "properties": {
                    "location": {
                        "type": "string",
                        "description": "City name, e.g., 'San Francisco'"
                    },
                    "unit": {
                        "type": "string",
                        "enum": ["celsius", "fahrenheit"],
                        "description": "Temperature unit"
                    }
                },
                "required": ["location"]
            }
        }
    }
]

# Implement the weather function
def get_weather(location, unit="celsius"):
    # In a real app, you'd call a weather API here
    # This is a mock implementation
    weather_data = {
        "San Francisco": {"temp": 18, "condition": "Foggy"},
        "New York": {"temp": 22, "condition": "Partly Cloudy"},
        "London": {"temp": 15, "condition": "Rainy"},
        "Tokyo": {"temp": 24, "condition": "Sunny"}
    }
    
    # Get data for the location or return a default
    data = weather_data.get(location, {"temp": 20, "condition": "Unknown"})
    
    # Convert temperature if needed
    temp = data["temp"]
    if unit == "fahrenheit":
        temp = (temp * 9/5) + 32
    
    return f"It's currently {data['condition']} and {temp}°{'F' if unit == 'fahrenheit' else 'C'} in {location}."

# Process messages with weather function
def check_weather(user_query):
    messages = [{"role": "user", "content": user_query}]
    
    # Get response from the model
    response = client.chat.completions.create(
        model="gpt-4o-mini",  # The name you gave your deployment
        messages=[{"role": "user", "content": user_query}],
        tools=weather_functions,
        tool_choice="auto"
    )
    
    response_message = response.choices[0].message
    
    # Check if the model wants to call the weather function
    if response_message.tool_calls:
        # Append the model's response to messages
        messages.append(response_message)
        
        # Process each function call
        for tool_call in response_message.tool_calls:
            function_name = tool_call.function.name
            function_args = json.loads(tool_call.function.arguments)
            
            # Call the weather function
            if function_name == "get_weather":
                function_response = get_weather(
                    function_args.get("location"),
                    function_args.get("unit", "celsius")
                )
                
                # Append the function response to messages
                messages.append({
                    "role": "tool",
                    "tool_call_id": tool_call.id,
                    "name": function_name,
                    "content": function_response
                })
        
        # Get a new response from the model
        second_response = client.chat.completions.create(
            model="gpt-4o-mini",
            messages=messages
        )
        
        return second_response.choices[0].message.content
    
    return response_message.content

# Try it out
result = check_weather("What's the weather like in Tokyo right now?")
print(result)


When you run this code with the query "What's the weather like in Tokyo right now?", the AI will:


  1. Recognize it needs weather data

  2. Call the get_weather function with "Tokyo" as the location

  3. Receive the weather data

  4. Generate a natural response with the information


Instead of guessing or making up weather info, it's providing real data through the function.


🌦️ The Output: Weather Function Calling in Action


When we run our weather example with the query "What's the weather like in Tokyo right now?", the magic of function calling springs to life. The model first recognizes this is a weather request and structures a function call with the parameters: {"location": "Tokyo", "unit": "celsius"}. This formatted JSON is sent to our get_weather function, which retrieves the mock weather data we've defined: a temperature of 24°C and "Sunny" conditions. The function returns the formatted response:


Output from previous code


🔄 Want to use OpenAI instead of Azure OpenAI ?


The key difference between OpenAI and Azure OpenAI implementation lies in how you initialize the client and specify the model. With OpenAI, you use the standard client with a direct API key, while Azure OpenAI requires its specific client along with additional parameters like azure_endpoint and api_version. When making function calls, OpenAI references models by their standard names, whereas Azure OpenAI requires you to use the deployment name you created in your Azure portal. This reflects Azure's enterprise approach, offering additional security and integration with Microsoft's ecosystem at the cost of slightly more complex configuration.


Here's the code comparison:


# Standard OpenAI implementation
from openai import OpenAI

# Initialize the client
client = OpenAI(
    api_key="your-openai-api-key"
)

# Make an API call
response = client.chat.completions.create(
    model="gpt-4o",  # Standard model name
    messages=[{"role": "user", "content": "What's the weather in Seattle?"}],
    tools=functions,
    tool_choice="auto"
)


# Azure OpenAI implementation
from openai import AzureOpenAI

# Initialize the client - requires more parameters
client = AzureOpenAI(
    api_key="your-azure-openai-api-key",
    api_version="2023-07-01-preview",  # Azure-specific
    azure_endpoint="https://your-resource-name.openai.azure.com"  # Azure-specific
)

# Make an API call
response = client.chat.completions.create(
    model="your-deployed-model-name",  # The name you gave your deployment in Azure
    messages=[{"role": "user", "content": "What's the weather in Seattle?"}],
    tools=functions,
    tool_choice="auto"
)


🌐 The New World of Possibilities

Function calling has changed everything. AI can now:


  • Book real appointments

  • Look up real-time data

  • Control smart home devices

  • Query databases

  • Process payments

  • And much more


It's the difference between an AI that can talk about the world and one that can actually interact with it.


The next time you ask a chatbot for today's news or to turn on your lights, remember: it's function calling that's making the magic happen behind the scenes.


📊 In Summary

Function calling bridges the gap between human language and computer systems. It enables AI to understand when to call external tools and services using properly formatted data - whether you're using OpenAI directly or Azure OpenAI Service. We've explored how it transforms AI from passive responders to active agents capable of taking concrete actions based on natural language requests. Both platforms support this revolutionary capability, though they differ in implementation details, security models, and ecosystem integration.

🔮 Looking Ahead

The true power of function calling isn't in what it can do today, but what it enables tomorrow. As more systems expose API endpoints and as authentication and security standards evolve, we're approaching a world where natural language becomes a universal interface to digital systems. What previously required specialized programming knowledge will increasingly be accessible through conversation.

💡Final Thought

The real revolution isn't just that AI can now take actions - it's that the barrier between thinking and doing is dissolving. Function calling isn't merely a technical feature; it's the moment AI stepped beyond the page and into the world, transforming from an observer into a participant.

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