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Only 4% of enterprises have currently deployed communication systems with AI-chatbots as of now. Gartner’s study found that 99% of the AI-based initiatives by the organizations will fail in 2020 due to lack of proper knowledge base foundation. Chatbot knowledgebase management is one such requirement that might prevent this poised failure. The same implementation and management of information using chatbots also enable organizations to organize their in-house process simultaneously. Chatbots Magazine claims that enterprises can save up to 30% in customer service after deploying AI chatbots.