Too Long; Didn't Read
The quality of digital customer service and ROI are directly proportional. According to Forbes, companies earning $1 billion a year in revenue make an extra $700 million over the next three years by investing in customer experience. In this blog, I have listed the 7 most essential and effective technologies you need to deliver a great customer experience online. I have also recommended the best customer service tools for every technology down below for you to get started right away. For example, email automation is the unison of email and AI, and it is a significant breakthrough in how marketers connect with their customers and prospects.