Too Long; Didn't Read
Review is a platform open for everyone, anyone with a profile can leave a review. Reviews are mending opinions everywhere, they are shifting customer base across businesses. Some of them are also helpful for the service providers to analyze the performance of their workers or partners like in the case of Uber or food delivery businesses. There is no way to validate the authenticity of the review. This is dicey, especially because of no way of validating the authenticity. There have been frequent cases when the reviews and pics of the hotel room you see online differ significantly than how they look like in reality.